# IT Services for Manufacturing in New Orleans | Ener Systems, LLC Source: https://www.enersystems.com/industries/manufacturing/ > Ener Systems provides secure managed IT and compliance solutions for manufacturers in New Orleans to streamline operations. # **New Orleans**IT Services for Manufacturing Schedule A Call We deliver purpose-built IT services for manufacturing companies in New Orleans, supporting plant operations, compliance, and production uptime. With experience since 1997 supporting complex, multi-site businesses across Orleans, Jefferson, and St. Tammany Parishes, we understand how essential reliable technology is on the shop floor and in the back office. Whether you're running an ERP system, managing vendor data, or securing your production network from ransomware, our team ensures that your IT doesn't just support manufacturing—it helps drive it. ## **Common Challenges** The Cost of Weak Manufacturing IT Support When IT isn't properly aligned with industrial operations, manufacturers face serious challenges: - **Downtime from network** or equipment software failures - **Unreliable ERP or MRP systems** causing inventory or production delays - **Vulnerable systems** prone to cyberattacks and data breaches - **Outdated infrastructure**slowing down the line - **Compliance failures** due to lack of reporting or documentation Ener Systems eliminates these pain points with industry-specific IT management, helping manufacturers protect uptime, reduce risks, and stay competitive. ## **Your Trusted IT Partner**Why Manufacturers in New Orleans Choose Ener Systems Industry-Aligned IT Strategy We understand the needs of production environments. From supporting SCADA and MES platforms to managing inventory and quality control software, our solutions are engineered for speed, reliability, and data integrity. Local, Responsive SupportBased in Covington, our team supports manufacturing plants across Greater New Orleans. When something breaks or systems go offline, we're already nearby—no waiting on hold or remote-only fixes. Advanced Cybersecurity Built-In Our cybersecurity stack protects industrial networks and business systems from ransomware, phishing, and supply chain attacks. As a CISSP-certified MSP owner, we bring top-tier expertise to the shop floor. Custom IT Plans That Scale We build proactive, scalable IT strategies that grow with your operation—whether you're adding production lines, expanding facilities, or onboarding new equipment systems. ## **Services** Our IT Services We deliver business-critical IT solutions designed to protect your operations, support your growth, and eliminate downtime. Whether you're a construction firm, contractor, or a compliance-driven organization, our services are built to work the way your business does: fast, secure, and reliable. ### Cybersecurity Services Get true end-to-end protection against today's evolving threats. From firewalls and endpoint protection to email filtering and employee training, our cybersecurity stack is built around your workflows—so you're always secure without compromising productivity. Cybersecurity Services ### Managed IT Services Our all-inclusive managed IT services provide ongoing support, monitoring, patching, and issue resolution—so you can focus on building your business, not fixing tech problems. We prevent issues before they impact your productivity. Managed IT Services ### Co-Managed IT Services For companies with internal IT staff, our co-managed services offer the perfect partnership. We provide additional tools, advanced expertise, and scalable support—helping your team focus on strategic initiatives without burning out on daily support tickets. Co-Managed IT Services ### Cloud Services We help businesses transition to the cloud with purpose. From secure file sharing and scalable storage to cloud-based infrastructure and app hosting, our cloud solutions are designed to improve performance, boost mobility, and cut costs. Cloud Services ### Phone Systems Our phone solutions deliver enterprise-quality voice systems at a fraction of the cost of traditional phone lines. We handle design, implementation, call routing, and support—ensuring clear, reliable communication no matter where your team works. Phone Systems ### Microsoft 365 Services We make Microsoft 365 work harder for your business. From email migration to Teams collaboration and SharePoint optimization, we manage your licenses, support your users, and secure your Microsoft environment from end to end. Microsoft 365 Services ### Business Video Surveillance Systems Our surveillance systems go beyond basic camera installs. We provide intelligent, high-resolution video monitoring tailored for commercial environments, job sites, and high-risk areas—complete with real-time alerts, remote access, and secure footage storage. Business Video Surveillance Systems ### Disaster Recovery Planning Disasters don't wait—and neither do we. Our disaster recovery services ensure that critical data, applications, and systems are backed up and recoverable quickly, so you can bounce back from any event without extended downtime or data loss. Disaster Recovery Planning ### IT Compliance Services Whether you're facing regulatory audits or client security requirements, we ensure your IT environment is aligned with the latest compliance standards. We help you identify gaps, implement controls, and document your compliance posture with confidence. IT Compliance Services ### CMMC Compliance Services We help defense contractors and subcontractors meet Cybersecurity Maturity Model Certification (CMMC) requirements through detailed assessments, gap remediation, and ongoing support—ensuring eligibility for Department of Defense contracts. CMMC Compliance Services ### HIPAA Compliance Services We partner with healthcare organizations to design, implement, and manage IT environments that fully support HIPAA compliance. From secure data access controls to audit trail management, we simplify the path to protecting patient information. HIPAA Compliance Services ### AI Strategy & Enablement Unlock real ROI from AI with custom strategies designed for small to mid-sized businesses. Ener Systems helps you streamline operations, automate workflows, and integrate AI securely into your existing systems—without the complexity or risk. AI Strategy & Enablement ## **FAQs**Frequently Asked Questions About Manufacturing IT Services in New Orleans ### Do you understand OT/IT integration — PLCs, SCADA, and industrial controls? Yes. Several Louisiana manufacturing clients have us managing the OT/IT boundary. We deploy IEC 62443-aligned network segmentation (OT network isolated from corporate network), monitor for unusual OT traffic, ensure proper backup of PLC programming and SCADA configurations, and design data flows that let business systems see production data without exposing OT to corporate-network attacks. PLC programming itself we coordinate with your controls engineers, not replace. ### Can you handle ERP integration (NetSuite, SAP, Sage X3, etc.) for manufacturing? Yes. We support common manufacturing ERPs — NetSuite, SAP Business One, Sage X3, Epicor, Microsoft Dynamics 365 Business Central, ECI Solutions. We handle the IT side (servers, network, backup, integrations) while coordinating with your ERP vendor on application-specific work. Integration with MES, WMS, quality systems, and customer EDI/EDI portals is common. ### How do you handle ITAR or other defense-related compliance for manufacturing clients? We deliver: US-only data residency, controlled access lists, encryption with FIPS 140-2 validated modules, separate environments for ITAR-controlled work, audit logging meeting DFARS 252.204-7012 requirements, and the documentation that satisfies CMMC Level 2/3 assessments. Several Louisiana manufacturers serve defense contracts; we handle the IT controls. ### What does cybersecurity look like for manufacturing — different from office environments? Manufacturing has unique threat surface: industrial controls that can't be patched on Microsoft's schedule (production windows matter), HMI workstations that often run legacy Windows, supply-chain attacks via vendor software updates, ransomware specifically targeting production-line systems for maximum extortion leverage. Our manufacturing cybersecurity includes: OT network segmentation, monitoring tuned for OT traffic patterns, backup of PLC/SCADA configurations, vendor management for OT software updates, incident response that addresses production-floor scenarios. ### Do you handle warehouse management system (WMS) integration? Yes — Manhattan, SAP EWM, HighJump, NetSuite WMS, Microsoft Dynamics 365 WMS, plus smaller-scale platforms like Fishbowl, SkuVault, ShipHero. We engineer the network for scanner/RFID performance, design the integration with ERP and TMS, manage the database performance for high-transaction environments, and handle the inevitable integrations with customer and carrier systems. ### How do you support 24/7 operations with shifts running through the night? Genuine 24/7 monitoring and engineering response. After-hours alerts go to our on-call engineer (not voicemail), not a 'we'll call you back Monday' answering service. We've handled critical incidents at 2 AM Sunday for manufacturing clients — that's when ransomware tries to deploy and when supplier system outages cascade into production stops. Our after-hours response is included, not a premium charge. ### Can you handle integration with major customer EDI portals? Yes — Walmart Retail Link, Amazon Vendor Central, Target Partners Online, Costco Wholesale, plus various automotive (Tier 1 supplier portals), aerospace, and chemical-industry customer portals. We handle the EDI translation (EDI X12 standard plus customer-specific variants), error handling, retransmission, and the operational integration with your ERP. ### What's the typical IT spend for a 50-employee manufacturing operation? Highly variable. Light manufacturing with mostly office-based staff: $3,000-$6,000/month. Heavy manufacturing with significant OT infrastructure, multiple shifts, EDI integrations, and ITAR compliance: $8,000-$15,000+/month. We quote transparently after a discovery call — pricing scales with operational complexity, not arbitrary tier brackets. ## Our Trusted IT Partners ## What Our Customers Have to Say Read More From Our Clients → ### ENER has provided significant support for our organization As a solo staff member, I've relied heavily on their technical support and cyber security expertise, which have greatly improved our performance and resilience. ENER's protocols have ensured top-notch security and seamless business continuity. Their team provides timely, highly proficient... As a solo staff member, I've relied heavily on their technical support and cyber security expertise, which have greatly improved our performance and resilience. ENER's protocols have ensured top-notch security and seamless business continuity. Their team provides timely, highly proficient support, saving me countless hours of frustration and lost productivity. I couldn't be happier with their service and highly recommend ENER to anyone seeking reliable, expert IT solutions. Paul Dittman ### Thank you... Thank you for your outstanding customer service! Eric Rigby Founder and Principal, New Orleans, LA ### Longtime Client, Longtime Benefit "Over our many years working together with Ener Systems, I find that they not only provide great recommendations for managing our system, but also provide the expertise that we need to grow and update to keep our environment safe and highly available. After many years of personal service from... "Over our many years working together with Ener Systems, I find that they not only provide great recommendations for managing our system, but also provide the expertise that we need to grow and update to keep our environment safe and highly available. After many years of personal service from the Ener Systems team, I see them as part of our team. Their company does a great job in assuring that our system is safe, secure, and highly functional. While I do not have experience working with other IT companies, I know that Ener Systems is a great company with great leadership! After almost 12 years of service, I have no regrets and am grateful for the service that Ener Systems provides to us and our employees." Mark Stephens Exec. VP Engineering, Covington, LA ### Professional, Timely, and Affordable The single greatest benefit to us is having someone to call when something isn't functioning properly. Having an IT company knowing the ins and outs of our business is priceless. Ener Systems responds immediately with great follow through. This is superior to other IT firms we have used in... The single greatest benefit to us is having someone to call when something isn't functioning properly. Having an IT company knowing the ins and outs of our business is priceless. **Ener Systems responds immediately with great follow through.** This is superior to other IT firms we have used in the past. I actually know the staff. They feel personable, and we have a great rapport. They are professional, timely, knowledgeable, and affordable. Leah Sarris, RD, LDN, Executive Director, New Orleans, LA ### No Longer Worrying About IT Issues The single biggest benefit since using Ener Systems is that my team and I no longer need to worry about dealing with IT issues. Previously, I would have spent hours trying to solve IT issues that may arise day to day. The support and prompt service we receive from Ener Systems is exceptional!... The single biggest benefit since using Ener Systems is that my team and I no longer need to worry about dealing with IT issues. Previously, I would have spent hours trying to solve IT issues that may arise day to day. The support and prompt service we receive from Ener Systems is exceptional! Having a partnership with an IT company is never something someone prioritizes until something crashes, and it is too late. Make an investment in your success by delegating these tasks to the professionals so that you can focus on building your business. Jaclyn Duvieilh, CSW Owner, Covington, LA ### Above and Beyond Customer Service The customer service Ener Systems provides is above and beyond. You do EVERYTHING better than any other IT provider we have used in the past. If you need a full service IT company, or a few services from an IT company, Ener Systems is the best. Gigi Patton Corporate Affairs Manager, Covington, LA ### You ALWAYS provide us with excellent service. I want you to know how much I appreciate all your help with our many issues. You are very skillful in the way you handle me and all my "special" situations. In addition, you ALWAYS provide us with excellent service. Greg Klemp General Manager Covington, LA ### Rene and his team have been a tremendous support to our business. Their IT expertise is exceptional—they are incredibly responsive, ensure our systems stay updated, and proactively manage all our cybersecurity needs. Although our IT department is outsourced, Rene's dedication and seamless service make it feel as though they are an integral part of our... Their IT expertise is exceptional—they are incredibly responsive, ensure our systems stay updated, and proactively manage all our cybersecurity needs. Although our IT department is outsourced, Rene's dedication and seamless service make it feel as though they are an integral part of our in-house team. We highly recommend Rene for any business looking for reliable and professional IT solutions. Robert Rizzuto ### Ener Systems has been an exceptional partner for our business Their team is not only highly skilled but also incredibly dependable, always available whenever we need their assistance. Their dedication to service and responsiveness is unmatched, and they have consistently gone above and beyond to ensure our needs are met promptly and efficiently. Ener... Their team is not only highly skilled but also incredibly dependable, always available whenever we need their assistance. Their dedication to service and responsiveness is unmatched, and they have consistently gone above and beyond to ensure our needs are met promptly and efficiently. Ener Systems has truly surpassed all our expectations, and it's rare to find a company so committed to excellence. We highly recommend their services to anyone seeking a reliable and top-tier IT support provider. Stephanie Underwood ### Less Stress, Competitive Pricing, Great Relationship The single greatest benefit to our company since having Ener Systems become our sole IT firm is less stress and being able to focus on our day-to-day business. Having a working relationship with Rene Miller is also a great benefit. Ener Systems also has competitive pricing for the value of... The single greatest benefit to our company since having Ener Systems become our sole IT firm is less stress and being able to focus on our day-to-day business. Having a working relationship with Rene Miller is also a great benefit. Ener Systems also has competitive pricing for the value of services provided, which stands out from other IT firms. If someone is on the fence about choosing an outsourced IT company, I would ask them to contact Ener System's references and describe their current experience. Chris Howell President, Covington, LA ### Placing High Value On Safety And Security I recommend Ener Systems because they place high value on the safety and security of their clients, and that's more important than ever in today's world. It's easy to be intimidated when dealing with some IT companies, but not with Ener Systems. Their team is highly skilled, customer service... I recommend Ener Systems because they place high value on the safety and security of their clients, and that's more important than ever in today's world. It's easy to be intimidated when dealing with some IT companies, but not with Ener Systems. Their team is highly skilled, customer service oriented, and provide hassle free, prompt, friendly service. Thank you Ener Systems for never disappointing! Katie Santangelo General Manager, Covington, LA ### A True IT Partner That Keeps Us Running Smoothly Since partnering with Ener Systems, the biggest benefit has been our ability to fully onboard new team members in just a few hours and receive immediate remote support whenever needed. We no longer need an in-house IT person - their proactive support keeps our operations running smoothly and... Since partnering with Ener Systems, the biggest benefit has been our ability to fully onboard new team members in just a few hours and receive immediate remote support whenever needed. We no longer need an in-house IT person - their proactive support keeps our operations running smoothly and allows us to stay focused on serving our clients. What sets Ener Systems apart is their responsiveness and communication. Unlike other firms we've worked with, their team takes action quickly and genuinely cares about our success. In an industry like ours that depends entirely on IT, their speed and reliability make all the difference. If you're on the fence, I'd say jump over - you won't regret it. Ener Systems is more than just an IT firm; they're a partner who treats your business like their own. Jason Howell Covington, LA ### I highly recommend you add them to your team Congrats to Ener Systems for winning the Gold in Times Picayune's Best of St. Tammany for IT/Computer Services. Ener provides amazing service to our local office through tech support and cyber security. René has also been a great mentor to me. If you are a small business, I highly recommend you... Congrats to Ener Systems for winning the Gold in Times Picayune's Best of St. Tammany for IT/Computer Services. Ener provides amazing service to our local office through tech support and cyber security. René has also been a great mentor to me. If you are a small business, I highly recommend you add them to your team. Brant Osborn President Covington, LA ### I certainly have no qualms about recommending them... Ener Systems is Very Sensitive to the Fact that We Don't Have the Big Bucks to Spend on IT; They Bend Over Backwards to Make Something Work without a Huge Outlay of Cash. René, my contact at Ener Systems, always knows what's going on with my network and does a lot of the maintenance and support... Ener Systems is Very Sensitive to the Fact that We Don't Have the Big Bucks to Spend on IT; They Bend Over Backwards to Make Something Work without a Huge Outlay of Cash. René, my contact at Ener Systems, always knows what's going on with my network and does a lot of the maintenance and support in the background so we aren't interrupted. Sometimes I just cannot believe how on top of things they are! I remember calling or sending René an e-mail on a Saturday night and he responded to me immediately. I don't even remember what the issue was but he was on it - I mean he was right there! If I decide that I need to reset my server, he's on the phone with me telling me my server is down! It's all done remotely and that's very convenient for us. If there's something that goes wrong, I call and explain what the problem is and he has it fixed either by phone remotely or sends a technician in to take care of it and in a very timely fashion. I certainly have no qualms about recommending them. Dianne Boan Kenner, LA ### Ener Systems consistently delivers the prompt and expert service we need We've trusted Ener Systems with our IT needs for over a decade, and they continue to exceed expectations. Their team is incredibly knowledgeable, efficient, and quick to resolve any issues that arise. In our business, where we rely heavily on our computer systems for daily operations, having... We've trusted Ener Systems with our IT needs for over a decade, and they continue to exceed expectations. Their team is incredibly knowledgeable, efficient, and quick to resolve any issues that arise. In our business, where we rely heavily on our computer systems for daily operations, having reliable IT support is critical. Ener Systems consistently delivers the prompt and expert service we need to keep everything running smoothly. I highly recommend them to anyone seeking dependable IT solutions. Bruce ### Always delivers as promised! We have confidence in Ener Systems and complete confidence in their suggestions and recommendations when it comes to our own improvement of technology. Ener Systems always delivers as promised! René is the only computer consultant who will tell you the truth and give you real solutions that... We have confidence in Ener Systems and complete confidence in their suggestions and recommendations when it comes to our own improvement of technology. Ener Systems always delivers as promised! René is the only computer consultant who will tell you the truth and give you real solutions that work the way they are supposed to. I cannot say enough good things about them! Msgr. Martin vanderWerff New Orleans, LA ### Great Service that Saves Time and Money We had a full time IT employee for our small company. It was hard to find a full-time position for them, and we went through several because we could not keep them busy. Now we have someone whenever we need them without the extra full-time employee. This is our first outsourced IT company;... We had a full time IT employee for our small company. It was hard to find a full-time position for them, and we went through several because we could not keep them busy. Now we have someone whenever we need them without the extra full-time employee. This is our first outsourced IT company; however, we have never had a single problem. We make a great team. Stephanie K. Howell Vice President, Certified Finance & Insurance, Madisonville, LA Madisonville, LA ### Taking the best care of our valuable data... Our company is based on electronic data. Ener Systems designed, implemented and maintains the backups of our valuable data and our disaster recovery plan. Our minds are put to ease knowing Ener Systems is taking the best care of our valuable data. We have not lost any data under the care of Ener... Our company is based on electronic data. Ener Systems designed, implemented and maintains the backups of our valuable data and our disaster recovery plan. Our minds are put to ease knowing Ener Systems is taking the best care of our valuable data. We have not lost any data under the care of Ener Systems. Robin Sowder Kenner, LA ### Ener Systems has it all under control... I never have to think or worry about IT anymore. Ener Systems has it all under control. My experience so far with Ener Systems has been nothing but amazing; they have consistently gone above and beyond our expectations. René, the technician that works with us from Ener Systems is one of the... I never have to think or worry about IT anymore. Ener Systems has it all under control. My experience so far with Ener Systems has been nothing but amazing; they have consistently gone above and beyond our expectations. René, the technician that works with us from Ener Systems is one of the best engineers that I've ever worked with. He is forward thinking and plans out what we're going to need in the months and years to come instead of thinking only quick fix and short term. He's taken care of everything and it really has made my life a heck of a lot easier. The capabilities they bring to the table are everything we were looking for. They are dedicated, very professional and always available. There hasn't been one time that I have called Ener Systems where I didn't get a prompt response. I've called him late in the evening and early in the morning outside of normal business hours and they're always available and willing to help in whatever I need. James B. Johnson M.D. ### One of the Best Business Decisions I Have Made Peace of mind is the single biggest benefit to having Ener Systems take over our IT. It is comforting to know Ener Systems is watching out for us. As opposed to other IT firms, the monthly fee compared to hourly billing is great. We know what our cost is, and we also know that it is in Ener... Peace of mind is the single biggest benefit to having Ener Systems take over our IT. It is comforting to know Ener Systems is watching out for us. As opposed to other IT firms, the monthly fee compared to hourly billing is great. We know what our cost is, and we also know that it is in Ener Systems' best interest to keep us running smoothly. Ener Systems was truly one of the best business decisions I have made. The support department is quick to respond and extremely knowledgeable and helpful. Bruce Trader President, Pear River, LA ### They handle every request with expertise and professionalism Our experience has been nothing short of exceptional. This team consistently delivers prompt, reliable solutions, no matter the challenge. Whether it's networking, phone systems, computer or server security, they handle every request with expertise and professionalism. We've never been let down... Our experience has been nothing short of exceptional. This team consistently delivers prompt, reliable solutions, no matter the challenge. Whether it's networking, phone systems, computer or server security, they handle every request with expertise and professionalism. We've never been let down and truly value their commitment to keeping our technology running smoothly. Highly recommend their services! Kris Curtis ### Always looking out for my best interest... WOW! That is all I can say about René and the team at Ener Systems. It's so nice to know that my entire network is handled so I can focus on my business. I've worked with a number of other computer consultants in the past and no one can touch their level of service or expertise. Ener Systems... WOW! That is all I can say about René and the team at Ener Systems. It's so nice to know that my entire network is handled so I can focus on my business. I've worked with a number of other computer consultants in the past and no one can touch their level of service or expertise. Ener Systems does things differently. Instead of simply resolving the issue at hand with a temporary fix, they give me options that will enhance functionality. Ener Systems is always looking out for my best interest. I have the peace of mind knowing I have someone to call who will get us back up and running ASAP if something goes down. You almost can't put a price on it. I trust Ener Systems and have a personal relationship with the owner. That's important to me because it gives me confidence that I can completely trust her. Lynne Hefti Marrero, LA ## **Schedule A Call** Ready to Eliminate Downtime and Optimize Plant IT? Let us help you align your technology with your production goals—so you can manufacture smarter, faster, and more securely. ## Related resources - [free cybersecurity checklist](https://www.enersystems.com/resources/cybersecurity-checklist/) →