# Healthcare IT Services in New Orleans | Ener Systems, LLC Source: https://www.enersystems.com/industries/healthcare/ > Managed IT and HIPAA-compliant cybersecurity services for New Orleans healthcare providers to secure patient data and ensure compliance. # **New Orleans**Healthcare Schedule A Call Ener Systems provides healthcare IT services in New Orleans designed to support physicians, specialists, and healthcare administrators who rely on fast, secure, and compliant technology. Whether you're running a private practice, outpatient clinic, or multi-location facility, we ensure your systems stay online, your data stays protected, and your staff stays focused on patients—not tech problems. With experience since 1997 supporting regulated industries throughout Orleans, Jefferson, and St. Tammany Parishes, we understand what it takes to keep electronic medical records accessible, maintain HIPAA compliance, and eliminate the IT risks that slow down patient care. ## **Common Challenges** When Healthcare IT Fails, Patients—and Providers—Pay the Price Without a properly managed healthcare IT infrastructure, you're likely dealing with: - **EMR or EHR system** downtime during appointments - **Compliance gaps** that open your practice to HIPAA violations - **Lost lab results** or delayed access to imaging due to network outages - **Inefficient email systems** and insecure messaging - **Frustrated staff** juggling outdated hardware and unreliable software Ener Systems eliminates these risks with proactive IT support built around the operational demands of healthcare. ## **Your Trusted IT Partner**Why Healthcare Providers in New Orleans Choose Ener Systems **Deep Healthcare IT Experience**From independent physicians to behavioral health clinics and dental practices, we understand the workflows, systems, and compliance requirements specific to healthcare. **HIPAA-Aligned Cybersecurity**Ener Systems is led by a CISSP-certified MSP owner. We implement encryption, access controls, audit logs, and data loss prevention—all aligned with HIPAA and healthcare industry best practices. **Local, Responsive Support**We're based in Covington and support healthcare providers across the Northshore and Greater New Orleans area. When you need help, we're close by and ready to respond—fast. **Customized IT That Fits Your Practice**Whether you use eClinicalWorks, NextGen, Dentrix, or another healthcare platform, we tailor IT services around your exact systems, staff size, and care delivery model. **Built-In Cybersecurity**You can't afford another compromised email or exposed file. We secure your systems with advanced protection against ransomware, phishing, and internal threats—without making your life harder. ## **Services** Our IT Services We deliver business-critical IT solutions designed to protect your operations, support your growth, and eliminate downtime. Whether you're a construction firm, contractor, or a compliance-driven organization, our services are built to work the way your business does: fast, secure, and reliable. ### Cybersecurity Services Get true end-to-end protection against today's evolving threats. From firewalls and endpoint protection to email filtering and employee training, our cybersecurity stack is built around your workflows—so you're always secure without compromising productivity. Cybersecurity Services ### Managed IT Services Our all-inclusive managed IT services provide ongoing support, monitoring, patching, and issue resolution—so you can focus on building your business, not fixing tech problems. We prevent issues before they impact your productivity. Managed IT Services ### Co-Managed IT Services For companies with internal IT staff, our co-managed services offer the perfect partnership. We provide additional tools, advanced expertise, and scalable support—helping your team focus on strategic initiatives without burning out on daily support tickets. Co-Managed IT Services ### Cloud Services We help businesses transition to the cloud with purpose. From secure file sharing and scalable storage to cloud-based infrastructure and app hosting, our cloud solutions are designed to improve performance, boost mobility, and cut costs. Cloud Services ### Phone Systems Our phone solutions deliver enterprise-quality voice systems at a fraction of the cost of traditional phone lines. We handle design, implementation, call routing, and support—ensuring clear, reliable communication no matter where your team works. Phone Systems ### Microsoft 365 Services We make Microsoft 365 work harder for your business. From email migration to Teams collaboration and SharePoint optimization, we manage your licenses, support your users, and secure your Microsoft environment from end to end. Microsoft 365 Services ### Business Video Surveillance Systems Our surveillance systems go beyond basic camera installs. We provide intelligent, high-resolution video monitoring tailored for commercial environments, job sites, and high-risk areas—complete with real-time alerts, remote access, and secure footage storage. Business Video Surveillance Systems ### Disaster Recovery Planning Disasters don't wait—and neither do we. Our disaster recovery services ensure that critical data, applications, and systems are backed up and recoverable quickly, so you can bounce back from any event without extended downtime or data loss. Disaster Recovery Planning ### IT Compliance Services Whether you're facing regulatory audits or client security requirements, we ensure your IT environment is aligned with the latest compliance standards. We help you identify gaps, implement controls, and document your compliance posture with confidence. IT Compliance Services ### CMMC Compliance Services We help defense contractors and subcontractors meet Cybersecurity Maturity Model Certification (CMMC) requirements through detailed assessments, gap remediation, and ongoing support—ensuring eligibility for Department of Defense contracts. CMMC Compliance Services ### HIPAA Compliance Services We partner with healthcare organizations to design, implement, and manage IT environments that fully support HIPAA compliance. From secure data access controls to audit trail management, we simplify the path to protecting patient information. HIPAA Compliance Services ### AI Strategy & Enablement Unlock real ROI from AI with custom strategies designed for small to mid-sized businesses. Ener Systems helps you streamline operations, automate workflows, and integrate AI securely into your existing systems—without the complexity or risk. AI Strategy & Enablement ## **FAQs**Frequently Asked Questions About Healthcare IT Services in New Orleans ### Do you have actual HIPAA compliance experience with Louisiana healthcare practices? Yes — extensively. We deliver the full HIPAA program for primary care, dental, OB/GYN, dermatology, behavioral health, surgical centers, imaging centers, and lab operations. Annual Security Risk Assessment (45 CFR §164.308), written Privacy/Security/Breach Notification policies, BAAs with every vendor touching PHI, encryption at rest and in transit, MFA on clinical accounts, access logging with monthly review, tested backup, incident response plans we've actually tested. ### Can you integrate with Epic at Ochsner, LCMC, Our Lady of the Lake, or other hospital systems? Yes. Care Everywhere for clinical data exchange, EpicLink portal access, direct secure messaging protocols, lab order/result exchange. We coordinate directly with hospital community-partner IT teams on the integration setup and ongoing maintenance. Most common Louisiana integrations: Ochsner Epic, LCMC Epic, Our Lady of the Lake Epic, Tulane Medical Center, North Oaks Medical Center. ### What EHR/practice management systems do you support? Athena, eClinicalWorks, NextGen, AdvancedMD, Practice Fusion, Kareo, Allscripts, ModMed (specialty practices), Epic Community Connect, PrognoCIS, plus specialty platforms (Dentrix, Eaglesoft, Open Dental, Curve for dental; ChiroTouch for chiropractic; etc.). We don't sell you a specific EHR — we work with what you have or help you evaluate options based on your specialty and practice size. ### How do you handle medical imaging — PACS, DICOM, modality integration? We work with the major imaging vendors (Carestream, Sirona, Hologic, GE, Philips, Siemens) and PACS/RIS platforms (Merge, Sectra, Visage, Intelerad). We handle modality worklists so techs don't hand-enter patient demographics, image transfer between modalities and PACS, integration with practice management for orders/results, and the secure delivery of reports to referring physicians. ### What does the OCR audit process look like and are you ready to support it? OCR (Office for Civil Rights) audits range from desk audits (document submission) to on-site reviews. We maintain all the documentation an OCR auditor requests: Security Risk Assessment, written policies, training records, BAA inventory, access controls evidence, audit logs, breach response procedures, incident response test records. Several of our clients have been through audits with our documentation; we know what auditors actually look for. ### Can you support telehealth platforms (Zoom for Healthcare, Doxy.me, others) properly? Yes. Telehealth platforms require specific HIPAA configurations — proper BAAs, end-to-end encryption where applicable, no recording without consent, audit trails, and integration with EHR for documentation. We've deployed Zoom for Healthcare, Doxy.me, AthenaTelehealth, eClinicalWorks Telehealth, and Updox across Louisiana practices. ### How do you prevent ransomware specifically targeting healthcare practices? Healthcare is the #1 ransomware target sector — and the average healthcare ransomware incident now costs $11M+ in total impact (ransom + recovery + breach notification + lost revenue). Our healthcare cybersecurity stack: EDR on every device, MFA on all admin and clinical accounts, immutable offline backups, network segmentation (clinical network separated from guest Wi-Fi), monthly security awareness training, tested incident response plan. Multi-layer defense. ### What's the typical cost for managed IT + HIPAA compliance for a Louisiana medical practice? For a 5-provider practice with 15-20 staff: typically $2,000-$4,500/month for full managed IT + HIPAA compliance program. Larger multi-provider groups scale higher. The HIPAA-specific work (Security Risk Assessment, BAAs, policies, training, documentation) is included in our healthcare engagements, not a separate line item. Compared to fines ($50k-$1.5M+ per breach), the IT investment is small. ## Our Trusted IT Partners ## What Our Customers Have to Say Read More From Our Clients → ### ENER has provided significant support for our organization As a solo staff member, I've relied heavily on their technical support and cyber security expertise, which have greatly improved our performance and resilience. ENER's protocols have ensured top-notch security and seamless business continuity. Their team provides timely, highly proficient... As a solo staff member, I've relied heavily on their technical support and cyber security expertise, which have greatly improved our performance and resilience. ENER's protocols have ensured top-notch security and seamless business continuity. Their team provides timely, highly proficient support, saving me countless hours of frustration and lost productivity. I couldn't be happier with their service and highly recommend ENER to anyone seeking reliable, expert IT solutions. Paul Dittman ### Taking the best care of our valuable data... Our company is based on electronic data. Ener Systems designed, implemented and maintains the backups of our valuable data and our disaster recovery plan. Our minds are put to ease knowing Ener Systems is taking the best care of our valuable data. We have not lost any data under the care of Ener... Our company is based on electronic data. Ener Systems designed, implemented and maintains the backups of our valuable data and our disaster recovery plan. Our minds are put to ease knowing Ener Systems is taking the best care of our valuable data. We have not lost any data under the care of Ener Systems. Robin Sowder Kenner, LA ### I highly recommend you add them to your team Congrats to Ener Systems for winning the Gold in Times Picayune's Best of St. Tammany for IT/Computer Services. Ener provides amazing service to our local office through tech support and cyber security. René has also been a great mentor to me. If you are a small business, I highly recommend you... Congrats to Ener Systems for winning the Gold in Times Picayune's Best of St. Tammany for IT/Computer Services. Ener provides amazing service to our local office through tech support and cyber security. René has also been a great mentor to me. If you are a small business, I highly recommend you add them to your team. Brant Osborn President Covington, LA ### Less Stress, Competitive Pricing, Great Relationship The single greatest benefit to our company since having Ener Systems become our sole IT firm is less stress and being able to focus on our day-to-day business. Having a working relationship with Rene Miller is also a great benefit. Ener Systems also has competitive pricing for the value of... The single greatest benefit to our company since having Ener Systems become our sole IT firm is less stress and being able to focus on our day-to-day business. Having a working relationship with Rene Miller is also a great benefit. Ener Systems also has competitive pricing for the value of services provided, which stands out from other IT firms. If someone is on the fence about choosing an outsourced IT company, I would ask them to contact Ener System's references and describe their current experience. Chris Howell President, Covington, LA ### Rene and his team have been a tremendous support to our business. Their IT expertise is exceptional—they are incredibly responsive, ensure our systems stay updated, and proactively manage all our cybersecurity needs. Although our IT department is outsourced, Rene's dedication and seamless service make it feel as though they are an integral part of our... Their IT expertise is exceptional—they are incredibly responsive, ensure our systems stay updated, and proactively manage all our cybersecurity needs. Although our IT department is outsourced, Rene's dedication and seamless service make it feel as though they are an integral part of our in-house team. We highly recommend Rene for any business looking for reliable and professional IT solutions. Robert Rizzuto ### Above and Beyond Customer Service The customer service Ener Systems provides is above and beyond. You do EVERYTHING better than any other IT provider we have used in the past. If you need a full service IT company, or a few services from an IT company, Ener Systems is the best. Gigi Patton Corporate Affairs Manager, Covington, LA ### They handle every request with expertise and professionalism Our experience has been nothing short of exceptional. This team consistently delivers prompt, reliable solutions, no matter the challenge. Whether it's networking, phone systems, computer or server security, they handle every request with expertise and professionalism. We've never been let down... Our experience has been nothing short of exceptional. This team consistently delivers prompt, reliable solutions, no matter the challenge. Whether it's networking, phone systems, computer or server security, they handle every request with expertise and professionalism. We've never been let down and truly value their commitment to keeping our technology running smoothly. Highly recommend their services! Kris Curtis ### One of the Best Business Decisions I Have Made Peace of mind is the single biggest benefit to having Ener Systems take over our IT. It is comforting to know Ener Systems is watching out for us. As opposed to other IT firms, the monthly fee compared to hourly billing is great. We know what our cost is, and we also know that it is in Ener... Peace of mind is the single biggest benefit to having Ener Systems take over our IT. It is comforting to know Ener Systems is watching out for us. As opposed to other IT firms, the monthly fee compared to hourly billing is great. We know what our cost is, and we also know that it is in Ener Systems' best interest to keep us running smoothly. Ener Systems was truly one of the best business decisions I have made. The support department is quick to respond and extremely knowledgeable and helpful. Bruce Trader President, Pear River, LA ### A True IT Partner That Keeps Us Running Smoothly Since partnering with Ener Systems, the biggest benefit has been our ability to fully onboard new team members in just a few hours and receive immediate remote support whenever needed. We no longer need an in-house IT person - their proactive support keeps our operations running smoothly and... Since partnering with Ener Systems, the biggest benefit has been our ability to fully onboard new team members in just a few hours and receive immediate remote support whenever needed. We no longer need an in-house IT person - their proactive support keeps our operations running smoothly and allows us to stay focused on serving our clients. What sets Ener Systems apart is their responsiveness and communication. Unlike other firms we've worked with, their team takes action quickly and genuinely cares about our success. In an industry like ours that depends entirely on IT, their speed and reliability make all the difference. If you're on the fence, I'd say jump over - you won't regret it. Ener Systems is more than just an IT firm; they're a partner who treats your business like their own. Jason Howell Covington, LA ### Ener Systems has it all under control... I never have to think or worry about IT anymore. Ener Systems has it all under control. My experience so far with Ener Systems has been nothing but amazing; they have consistently gone above and beyond our expectations. René, the technician that works with us from Ener Systems is one of the... I never have to think or worry about IT anymore. Ener Systems has it all under control. My experience so far with Ener Systems has been nothing but amazing; they have consistently gone above and beyond our expectations. René, the technician that works with us from Ener Systems is one of the best engineers that I've ever worked with. He is forward thinking and plans out what we're going to need in the months and years to come instead of thinking only quick fix and short term. He's taken care of everything and it really has made my life a heck of a lot easier. The capabilities they bring to the table are everything we were looking for. They are dedicated, very professional and always available. There hasn't been one time that I have called Ener Systems where I didn't get a prompt response. I've called him late in the evening and early in the morning outside of normal business hours and they're always available and willing to help in whatever I need. James B. Johnson M.D. ### You ALWAYS provide us with excellent service. I want you to know how much I appreciate all your help with our many issues. You are very skillful in the way you handle me and all my "special" situations. In addition, you ALWAYS provide us with excellent service. Greg Klemp General Manager Covington, LA ### Ener Systems has been an exceptional partner for our business Their team is not only highly skilled but also incredibly dependable, always available whenever we need their assistance. Their dedication to service and responsiveness is unmatched, and they have consistently gone above and beyond to ensure our needs are met promptly and efficiently. Ener... Their team is not only highly skilled but also incredibly dependable, always available whenever we need their assistance. Their dedication to service and responsiveness is unmatched, and they have consistently gone above and beyond to ensure our needs are met promptly and efficiently. Ener Systems has truly surpassed all our expectations, and it's rare to find a company so committed to excellence. We highly recommend their services to anyone seeking a reliable and top-tier IT support provider. Stephanie Underwood ### Always looking out for my best interest... WOW! That is all I can say about René and the team at Ener Systems. It's so nice to know that my entire network is handled so I can focus on my business. I've worked with a number of other computer consultants in the past and no one can touch their level of service or expertise. Ener Systems... WOW! That is all I can say about René and the team at Ener Systems. It's so nice to know that my entire network is handled so I can focus on my business. I've worked with a number of other computer consultants in the past and no one can touch their level of service or expertise. Ener Systems does things differently. Instead of simply resolving the issue at hand with a temporary fix, they give me options that will enhance functionality. Ener Systems is always looking out for my best interest. I have the peace of mind knowing I have someone to call who will get us back up and running ASAP if something goes down. You almost can't put a price on it. I trust Ener Systems and have a personal relationship with the owner. That's important to me because it gives me confidence that I can completely trust her. Lynne Hefti Marrero, LA ### Always delivers as promised! We have confidence in Ener Systems and complete confidence in their suggestions and recommendations when it comes to our own improvement of technology. Ener Systems always delivers as promised! René is the only computer consultant who will tell you the truth and give you real solutions that... We have confidence in Ener Systems and complete confidence in their suggestions and recommendations when it comes to our own improvement of technology. Ener Systems always delivers as promised! René is the only computer consultant who will tell you the truth and give you real solutions that work the way they are supposed to. I cannot say enough good things about them! Msgr. Martin vanderWerff New Orleans, LA ### Longtime Client, Longtime Benefit "Over our many years working together with Ener Systems, I find that they not only provide great recommendations for managing our system, but also provide the expertise that we need to grow and update to keep our environment safe and highly available. After many years of personal service from... "Over our many years working together with Ener Systems, I find that they not only provide great recommendations for managing our system, but also provide the expertise that we need to grow and update to keep our environment safe and highly available. After many years of personal service from the Ener Systems team, I see them as part of our team. Their company does a great job in assuring that our system is safe, secure, and highly functional. While I do not have experience working with other IT companies, I know that Ener Systems is a great company with great leadership! After almost 12 years of service, I have no regrets and am grateful for the service that Ener Systems provides to us and our employees." Mark Stephens Exec. VP Engineering, Covington, LA ### No Longer Worrying About IT Issues The single biggest benefit since using Ener Systems is that my team and I no longer need to worry about dealing with IT issues. Previously, I would have spent hours trying to solve IT issues that may arise day to day. The support and prompt service we receive from Ener Systems is exceptional!... The single biggest benefit since using Ener Systems is that my team and I no longer need to worry about dealing with IT issues. Previously, I would have spent hours trying to solve IT issues that may arise day to day. The support and prompt service we receive from Ener Systems is exceptional! Having a partnership with an IT company is never something someone prioritizes until something crashes, and it is too late. Make an investment in your success by delegating these tasks to the professionals so that you can focus on building your business. Jaclyn Duvieilh, CSW Owner, Covington, LA ### Ener Systems consistently delivers the prompt and expert service we need We've trusted Ener Systems with our IT needs for over a decade, and they continue to exceed expectations. Their team is incredibly knowledgeable, efficient, and quick to resolve any issues that arise. In our business, where we rely heavily on our computer systems for daily operations, having... We've trusted Ener Systems with our IT needs for over a decade, and they continue to exceed expectations. Their team is incredibly knowledgeable, efficient, and quick to resolve any issues that arise. In our business, where we rely heavily on our computer systems for daily operations, having reliable IT support is critical. Ener Systems consistently delivers the prompt and expert service we need to keep everything running smoothly. I highly recommend them to anyone seeking dependable IT solutions. Bruce ### I certainly have no qualms about recommending them... Ener Systems is Very Sensitive to the Fact that We Don't Have the Big Bucks to Spend on IT; They Bend Over Backwards to Make Something Work without a Huge Outlay of Cash. René, my contact at Ener Systems, always knows what's going on with my network and does a lot of the maintenance and support... Ener Systems is Very Sensitive to the Fact that We Don't Have the Big Bucks to Spend on IT; They Bend Over Backwards to Make Something Work without a Huge Outlay of Cash. René, my contact at Ener Systems, always knows what's going on with my network and does a lot of the maintenance and support in the background so we aren't interrupted. Sometimes I just cannot believe how on top of things they are! I remember calling or sending René an e-mail on a Saturday night and he responded to me immediately. I don't even remember what the issue was but he was on it - I mean he was right there! If I decide that I need to reset my server, he's on the phone with me telling me my server is down! It's all done remotely and that's very convenient for us. If there's something that goes wrong, I call and explain what the problem is and he has it fixed either by phone remotely or sends a technician in to take care of it and in a very timely fashion. I certainly have no qualms about recommending them. Dianne Boan Kenner, LA ### Great Service that Saves Time and Money We had a full time IT employee for our small company. It was hard to find a full-time position for them, and we went through several because we could not keep them busy. Now we have someone whenever we need them without the extra full-time employee. This is our first outsourced IT company;... We had a full time IT employee for our small company. It was hard to find a full-time position for them, and we went through several because we could not keep them busy. Now we have someone whenever we need them without the extra full-time employee. This is our first outsourced IT company; however, we have never had a single problem. We make a great team. Stephanie K. Howell Vice President, Certified Finance & Insurance, Madisonville, LA Madisonville, LA ### Placing High Value On Safety And Security I recommend Ener Systems because they place high value on the safety and security of their clients, and that's more important than ever in today's world. It's easy to be intimidated when dealing with some IT companies, but not with Ener Systems. Their team is highly skilled, customer service... I recommend Ener Systems because they place high value on the safety and security of their clients, and that's more important than ever in today's world. It's easy to be intimidated when dealing with some IT companies, but not with Ener Systems. Their team is highly skilled, customer service oriented, and provide hassle free, prompt, friendly service. Thank you Ener Systems for never disappointing! Katie Santangelo General Manager, Covington, LA ### Professional, Timely, and Affordable The single greatest benefit to us is having someone to call when something isn't functioning properly. Having an IT company knowing the ins and outs of our business is priceless. Ener Systems responds immediately with great follow through. This is superior to other IT firms we have used in... The single greatest benefit to us is having someone to call when something isn't functioning properly. Having an IT company knowing the ins and outs of our business is priceless. **Ener Systems responds immediately with great follow through.** This is superior to other IT firms we have used in the past. I actually know the staff. They feel personable, and we have a great rapport. They are professional, timely, knowledgeable, and affordable. Leah Sarris, RD, LDN, Executive Director, New Orleans, LA ### Thank you... Thank you for your outstanding customer service! Eric Rigby Founder and Principal, New Orleans, LA ## **Schedule A Call** Let’s Eliminate Your IT Problems—for Good We'll review your systems, identify vulnerabilities, and give you a roadmap for secure, seamless operations that support better care and stronger compliance. ## Related resources - [HIPAA compliance checklist for Louisiana medical practices](https://www.enersystems.com/resources/hipaa-checklist/) → - [free Cyber Risk Score assessment](https://www.enersystems.com/cyber-risk-score/) →